| Status |
Date |
Resource |
Issue |
Details |
| Resolved |
01/09/2025 |
Neurosurgical Atlas |
temporarily only accessible to USF Health |
We are working with Neurosurgical Atlas to troubleshoot an authentication issue. |
| Resolved |
12/16/2024 |
EBSCO Research Databases |
EBSCO Products/Services unavailable |
EBSCO is currently investigating this issue and will share updates when available. |
| Resolved |
12/13/2024 |
ILLiad (Interlibrary Loan) |
Scheduled Maintenance |
The ILLiad system will be undergoing backend maintenance on Friday, December 13 from 9:00 p.m. to 1:00 a.m. EST. Access to ILLiad accounts & request forms may be unavailable at some point during the maintenance window. |
|
Resolved 12/12/2024
|
12/12/2024 |
Library Catalog (Primo and Alma) |
Library Catalog Down |
There is an authentication problem and users are not able to access any electronic resource in the library catalog. We are working with USF IT to fix this issue. |
| Resolved |
10/20/2024
|
Primo and OpenAthens |
Scheduled Maintenance |
Users may experience a brief interruption of services using Primo (library catalog) or OpenAthens (authentication tool) on Sunday, October 20, between 7:00 and 8:00 a.m. EDT, while certificates are updated. |
| Resolved |
7/26/2024 |
CINAHL Ultimate and other EBSCO resources |
delay in new content |
Beginning Friday, July 26, 2024, most EBSCO products, including e-books and research databases, will experience a pause in the availability of new or updated content, while maintenance is conducted on backend systems. During the maintenance period, user access to EBSCO interfaces and databases will not be affected, but content will not be added or updated. Maintenance may last up to 10 days, and it may be an additional 10 days before updates to content will be complete. |
|
Resolved 8/10/2024
|
8/10/2024 |
Covidence |
Scheduled Maintenance |
The Covidence platform will be temporarily unavailable for approximately 1 hour, on Saturday 10th August 9pm-10pm. |
| Resolved 8/4/2024 |
8/4/2024 |
Primo |
Scheduled Maintenance |
Library systems will be undergoing maintenance which may disrupt access to the Primo online library catalog and discovery service.
Estimated Start time: Sunday, 2024-August-04 07:00 UTC
Estimated End time: Sunday, 2024-August-04 08:00 UTC
|
|
Resolved
7/29/2024
|
7/25/2024 |
Health-only resources |
"your account currently does not have access" message |
Access has been restored. If you still see the error message, please clear your browser cache and try again.
Links to resources restricted to USF Health only are currently resulting in an error message that "your account currently does not have access". We are investigating this and hope to have a resolution soon.
Affected resources:
- Acland's Video Atlas of Human Anatomy
- AMA Manual of Style
- CINAHL Ultimate
- Clinical Pharmacology
- DynaMed
- Essential Evidence Plus
- Facts & Comparisons
- Health Affairs
- Lexidrug
- Lexi-Tox
- Micromedex
- NatMedPro
- Pharmacy Library
- Stat!Ref
- UpToDate
|
| Resolved 7/3/2024 |
7/2/2024 |
CINAHL Ultimate |
Inaccessible |
CINAHL Ultimate was inaccessible. We contacted EBSCO for assistance resolving this issue. |
|
Resolved 3/23/2024
|
3/22/2024 |
ILLiad |
Maintenance |
Friday, March 22nd from 9:00pm to 1:00am EDT
ILLiad web pages and request forms may be unavailable at some point during the maintenance window while updates on the backend infrasturcture are performed.
|
|
Resolved 3/3/2024
|
3/3/2024 |
Library Catalog (Primo) |
Maintenance |
Access to Primo (online library catalog/discovery service) may be temporarily unavailable during this time:
Estimated Start time: Sunday, 2024-March-03 03:00 EDT
Estimated End time: Sunday, 2024-March-03 04:00 EDT
|