If you receive an error message when trying to link accounts you may have linked too many accounts already! You will need to contact NCBI directly to have them manually link your eRA Commons account with your current My NCBI account.
Email: info@ncbi.nlm.nih.gov
Include in your email the following:
- MyNCBI username
- eRA Commons username
- Email address
Note: you do not need to send any passwords.